Widerrufsrecht

Thank you for shopping with us. We want you to be satisfied with your purchase. Please read our return and refund policy carefully.

1. Return Eligibility

You may request a return within 30 days of receiving your order if:

• The item is unused, unworn, and in its original condition.
• The item is returned in its original packaging with all accessories, manuals, and tags.
• Proof of purchase is provided.

We reserve the right to refuse returns that do not meet these conditions.

2. European Union Customers

If you are purchasing as a consumer within the European Union, you have the legal right to withdraw from your purchase within 14 days of receiving your order without providing a reason.

To exercise your right of withdrawal, you must notify us within the 14-day period. After notifying us, you have an additional 14 days to return the item.

Refunds will include the original standard shipping cost where required by applicable law. Any additional shipping costs for expedited delivery are not refundable.

You are responsible for the return shipping costs unless the item is defective, damaged, or incorrect.

3. United States Customers

Customers in the United States may return eligible items within 30 days of delivery.

Unless the item is defective, damaged, or shipped incorrectly, customers are responsible for return shipping costs.

4. Non-Returnable Items

The following items cannot be returned unless required by applicable law:

• Personalized or custom-made products.
• Digital downloads or digital products once accessed or downloaded.
• Gift cards.
• Perishable goods.
• Hygiene or personal care products that have been opened.
• Items marked as final sale.

5. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

• Your order number.
• A description of the issue.
• Clear photographs of the product and packaging.

We will provide a replacement, repair, or full refund where appropriate.

6. Refunds

Once your return has been received and inspected, we will notify you of the outcome.

If approved, your refund will be processed to your original payment method within 10 business days. Processing times may vary depending on your payment provider.

7. Exchanges

We only replace items that are defective, damaged, or incorrectly shipped. If you wish to exchange an item for another size or color, please contact us before returning the item.

8. Return Shipping

Unless otherwise required by law or where the item is defective, damaged, or incorrect, customers are responsible for return shipping costs.

We recommend using a tracked shipping service, as we are not responsible for returns lost during transit.

9. How to Start a Return

To request a return, please contact our customer support and include:

• Your order number.
• The item(s) you wish to return.
• The reason for the return (optional for EU withdrawal requests).

We will provide return instructions after reviewing your request.

10. Contact Us

If you have any questions about this Return & Refund Policy, please contact our customer support team.